The Utilities Billing Department manages the setup, billing, and customer service for municipal utility services in the City of Baker. Located at 3325 Groom Road, the department serves as the central hub for residents and businesses to initiate service, pay bills, and resolve account issues related to water, gas, sewer, and garbage collection.
Under the leadership of Director Bianca Black, the Utilities Billing Department exemplifies professionalism, precision, and public service. Ms. Black brings a wealth of experience in municipal finance and customer relations, guiding her team with a steady focus on accuracy, transparency, and responsiveness. Her leadership style is rooted in accountability and empathy—ensuring that every resident, whether new to Baker or long established, receives clear communication and respectful support.
Ms. Black has implemented process improvements that streamline billing operations and enhance service delivery, including expanded payment options and more efficient account management systems. She works closely with other city departments to ensure utility services align with broader municipal goals, and she remains actively engaged with the community to address concerns and improve accessibility. Through her dedication and strategic oversight, the department continues to build trust and deliver reliable service to the people of Baker.
Our Commitment
The Utilities Billing Department is dedicated to delivering courteous, efficient service and maintaining the integrity of Baker’s utility systems. Under Director Black’s guidance, the team strives to make utility management seamless and accessible—supporting residents with clear policies, flexible payment options, and a focus on customer satisfaction.
Deposits and Application Fees:
To initiate municipal utility services in the City of Baker, applicants are required to pay a set of deposits at the time of application. These deposits help cover initial setup costs and ensure compliance with city regulations. The deposit amounts vary based on property ownership status and are designed to reflect the level of service activation required.
Monthly Utility Bill Breakdown:
Your monthly utility bill from the City of Baker includes charges for essential municipal services. These fees support the delivery, maintenance, and regulation of utilities across residential and commercial properties.
Included Services:
- Gas Service (if applicable) – Usage charges for homes or businesses with active gas connections
- Gas Meter Fee – Monthly fee for meter maintenance and service access
- Water Service – Charges based on water usage and system upkeep
- Garbage Collection – Weekly residential waste removal and disposal
- City of Baker Sewer – Local sewer system maintenance and wastewater management
- East Baton Rouge Sewer User Fee – Parish-level sewer infrastructure support
- Department of Health and Hospitals (DHH) Fee – State-mandated fee supporting public health oversight and water safety compliance
These charges are itemized on your monthly statement and reflect both local and regional utility responsibilities. For questions about your bill or service details, contact the Utilities Billing Department at (225) 775-9952.
Disconnections:
You have seven (7) additional days after the due date to pay your bill. If the bill is not paid by 8:00 a.m. on the eighth day/cut-off day, a non-payment penalty and reconnect fee of $55 will be added to your unpaid bill and your services may be interrupted. Services interrupted for non-payment will be reconnected the following business day after payment of the full account balance due, including the $55 non-payment penalty fee.
Benefits of Automatic Bank Drafts:
City of Baker Utility Billing Department Bank Draft Program gives you the convenience of paying your water/gas/sewer bill without the hassle of writing a check or coming to the City to pay your bill. Within 45 days of applying for the bank draft program, the City of Baker will begin deducting the amount you owe for your monthly water/gas/sewer bill directly from your checking account.
You will continue to receive your COB utility billing statement each month. The notation “bank draft” will appear on your bill. The Bank draft service will electronically debit your checking account on the bill’s due date for the total amount you owe. Your Bank draft payment will be listed on your monthly checking account statement, just as if you’ve written a check yourself. This is your proof of payment. If your automatic draft/funds transfer is returned to COB due to insufficient funds, you may be charged an additional $25.00 fee.
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One of the most common additions people make to their cars in order to keep the heat out is a windshield visor. Cars become warm in the summer because direct sunlight enters in through the windows. This is why we park in the shade whenever we can. Since the largest windshield.In fact, wind is becoming cheap enough in many places in the U.S. and around the world to compete effectively with fossil fuels.
One of the most common additions people make to their cars in order to keep the heat out is a windshield visor. Cars become warm in the summer because direct sunlight enters in through the windows. This is why we park in the shade whenever we can. Since the largest windshield.In fact, wind is becoming cheap enough in many places in the U.S. and around the world to compete effectively with fossil fuels.
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The City of Baker welcomes you! Baker is located in the northern portion of East Baton Rouge Parish in Louisiana. Baker is a friendly town–perfect for raising a family or retiring. We are a progressive city that promotes harmony, invigorating activity and many opportunities to contribute to excellence through neighborhood involvement.